| CAROLRHODA/LERNER/TWENTY-FIRST
CENTURY BOOKS
BOOK
ORDERING INFORMATION
Carolrhoda,
Lerner and Twenty-First Century Books may be ordered for autographing
purposes at author visits by calling 800-328-4921, then press
2 for Customer Service. Please call only Monday through Friday
between 8:00 am and 5:00 pm Eastern Standard Time. You can also
fax orders to 1-800-332-1132 or contact Carolrhoda at: custserve@lernerbooks.com.
Be sure to tell them the books are for an author appearance in
a school or library in order to be eligible for the following
discounts:
44%
off hardcovers
25%
off paperbacks
You'll
also be charged 7% of the total for shipping charges (but check
with Carolrhoda to see if you can get free shipping if you order
a certain number of books). Books are fully returnable, but the
school or library will be responsible for return shipping charges.
Ask their Customer Service representative if you must return books
within a limited number of days. Usually, books must be returned
within 60 days of purchase or 30 days within the date of the author
visit.
Please
allow 7-10 business days to receive the books. Be sure to open
the boxes immediately to make sure you received the correct books
and that they are undamaged. Should you receive any damaged or
unwanted books, please contact Customer Service within 30 days
and they will replace the book(s) or credit your account.
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